Frequently Asked Questions
How does Gerisafe work?
Gerisafe fits just like a regular watch.
Through a combination of contact with the skin and cutting-edge technology, Gerisafe monitors a whole range of important details about your at-risk loved one with minimal inconvenience and no discomfort.
The watch has a SIM card which allows location tracking of your loved one plus a neat feature called geo-fencing.
With geo-fencing, you can set the usual location of your loved one (eg. their home or care facility) and then specify an appropriate distance from that location. If they move outside that area, you get an immediate notification on the Gerisafe app.
Gerisafe is made from high-quality, moulded PVC, a material used in a wide variety of watches on the market. If your loved one can wear a watch, they can wear Gerisafe.
How does the Gerisafe app work?
Via a simple set up process, the Gerisafe app links to the Gerisafe smartwatch worn by your loved one.
To install the app on your smartphone, open the photo app on your phone and use the QR code in the user manual. From there, you will be able to choose whether you require an iPhone or Android app. Follow the instructions on your phone to allow installation.
Once the app is opened, it will ask you to create a username and password. The final step is to connect the app to the Gerisafe smartwatch worn by your loved one.
This is done by scanning the barcode that comes with the smartwatch, which may only be paired with one Gerisafe app.
Do I need any special equipment to use Gerisafe?
No. The Gerisafe smartwatch comes ready to wear.
All you need for the app is a regular smartphone (eg. iPhone, Samsung etc). If you have other apps on your smartphone, you can install the Gerisafe app.